Bad reviews on Google My Business (GMB) can impact your business’s reputation and customer trust. However, they don’t have to spell disaster. With the right approach, you can address, manage, and even learn from negative feedback to improve your business. This guide walks you through steps to remove inappropriate reviews, handle legitimate complaints, and turn…
Marketing on Reddit can be a game-changer for service-based businesses, but it requires a unique approach compared to other platforms. Reddit’s diverse communities (known as subreddits) and its emphasis on authenticity make it a powerful tool for reaching engaged audiences. Here’s how your service business can leverage Reddit to build brand awareness, drive traffic, and…
Pros and Cons of Working with a Large Retailer to Grow Your Home Services Business Partnering with large retailers like Lowe’s, Home Depot, and Costco can significantly impact the growth trajectory of your home services business. While this post primarily discusses home services, the concepts apply to a wide range of industries, including outdoor services,…
Introduction Sometimes the hard part isn’t just finding people who might buy something—it’s actually getting them to buy. This article talks about how to help people decide to buy from you after they show interest. 1. Always Answer the Phone (or text) When someone calls your business, make sure to answer the phone every time….
In the competitive landscape of services, the key to unlocking potential growth and ensuring customer satisfaction is mastering the art of lead response management. It’s a simple truth that the responsiveness of your business directly influences the trust and confidence potential clients place in your services. Let’s delve into why lead response time is a…
Ace Hardware Acquired Handyman Matters, Enters “Do-it-for-me” Market with New Ace Handyman Services Ace Hardware Corporation, recognized globally as the largest retailer-owned hardware cooperative, announced its acquisition of Handyman Matters in 2019, a franchise organization specializing in home repair, maintenance, and improvement services. This strategic move marks Ace Hardware’s expansion into the growing do-it-for-me market…
Introduction In today’s competitive market, local visibility can be a game-changer for small businesses. Promoting your business locally not only helps attract more customers but also strengthens community ties, building a loyal customer base. This article will guide you through various effective strategies to enhance your local business presence, from online listings to community involvement….
